Forum Discussion

Richard S.63's avatar
Richard S.63
Explorer | Level 3
2 years ago

Dropbox suddenly stopped backing up Document and Download directories and wiped previous backups

Hi, just a warning.  My Dropbox suddenly stopped backing up about 95% of my Document and Downloads directories apparently a couple of days ago and deleting most files and folders including sentimenta...
Computer Backup
desktop
Dropbox Backup
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Richard S.63's avatar
Richard S.63
Explorer | Level 3
2 years ago

Ticket #23455568

 

Thanks

 

Richard

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, Richard, I totally understand where you're coming from and I'm sorry for any inconvenience caused by this.

 

However, since you're already in contact with our specialists, I would suggest that you provide any additional info you have to the ticket, so our team can assist you further.

 

Hopefully, they'll get to the bottom of this very soon.

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