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Tharanei's avatar
Tharanei
Explorer | Level 3
2 years ago

Dropbox upload contextual menu on Android

Hi everyone, I'm on a oneplus 10 pro. Os and Dropbox app are up to date. Problem : when I want to upload a file from another app (gallery, audio recorder, ...), I have a new contextual menu, whe...
Android
Mobile
sync
upload
Tharanei's avatar
Tharanei
Explorer | Level 3
2 years ago

That's the new contextual page I see when i try to share to the Dropbox account

Tharanei's avatar
Tharanei
Explorer | Level 3
2 years ago

I cannot navigate and choose any folder. The import does work if I choose the root folder that appears here

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Tharanei, so if I understand correctly, you can see the folders, but it doesn't allow you to tap on them?

     

    Have you tried clearing the Dropbox cache, to see if that helps?

    • Tharanei's avatar
      Tharanei
      Explorer | Level 3
      2 years ago

      I already tried to clear the cache. And yes, I can see them and select the folders showed in the first picture, but I cannot open them and navigate to a specific subfolder. Also, this menu is not the one I was used to. It switched like 2weeks ago. Previously the interface was like the actual Dropbox app navigation interface.

      Like this screenshot.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi Tharanei, did you recently join a Dropbox Business team? Those icons there show a team folder and a personal folder.

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