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Jaiy's avatar
Jaiy
New member | Level 2
2 years ago

Dropbox web keeps dropping uploads after a few minutes saying I have no internet

Hi, was wondering what the problem might be. Everytime I go to upload my file (a 40mb zip file), drop box uploads, but after a few minutes it stops. It shows by the file name 'Paused - no internet'...
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kachunyu's avatar
kachunyu
New member | Level 1
10 months ago

Hi Nancy,

I was able to connect my home laptop to a fiber connection and was able to copy PDF files without any issues to my Dropbox account using the Windows app. The files show up almost instantaneoulsy in the sane folder on my web browser. So there is a serious problem when Dropbox connects with my cable internet at home.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey kachunyu!

    Yes, that makes sense since you had general issues with both the website, and the app.

    Did these problems start when you switched to your cable internet? 

    Have you checked in with your ISP to check if the Dropbox domains are in any way blocked or limited?

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