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dingli's avatar
dingli
New member | Level 2
7 years ago
Solved

Dropbox won't upload my image which is 102 Mb tiff format

Using Mac book pro Dropbox won't upload my image which is 102 Mb tiff format. Why is that i have also tried uploading a small jpg image still says there was a problem with the server try again. Please help.

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  • Jay's avatar
    Jay
    7 years ago
    Hi there, could you try switching browsers to see if this helps? 
     
    Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
     
    Let me know how it goes!
  • dingli's avatar
    dingli
    7 years ago

    Thank you it works fine with Safari so i will be using dropbox with safari from now on. Thank you

4 Replies

  • AndyRoyale's avatar
    AndyRoyale
    Helpful | Level 5
    7 years ago
    I would check your internet connection. There's really no problem uploading large files to DropBox.

  • dingli's avatar
    dingli
    New member | Level 2
    7 years ago

    Thank you but my internet connection is fine.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago
    Hi there, could you try switching browsers to see if this helps? 
     
    Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
     
    Let me know how it goes!
  • dingli's avatar
    dingli
    New member | Level 2
    7 years ago

    Thank you it works fine with Safari so i will be using dropbox with safari from now on. Thank you

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