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Error 500 attempting to access shared files
Hello,
I signed in to see a shared file and I get the Error 500
Error (500)
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I cleared cache and also tried incognito mode (using Chrome.)
I've accessed one of these files before without a problem. The other one is brand new. I only have 2 shared files. The problem just started.
Thanks!
9 Replies
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- Lusil
Dropbox Staff
Hi Lusil,
Thanks for the response.
Yes, I have tried in Edge browser with same result.
I could note that the two shared files were shared with my other email address (not associated with my account). I clicked the link that said to share it with my account. That worked the previous time, when I got the first file. Both files are showing up in my account but I'm getting the 500 Error when I click either of them.
- Lusil
Also having the same issue with 4 shared files that I've always been able to access before.
- Lusil
- Lusil
- Walter
Dropbox Community Moderator
Hey there fellas (BuyiswaPhakathi & agee) - just following up on this one as I was wondering if you managed to resolve your concern(s) in the end and if so, what was the process you followed.
Thanks in advance!
Hi there.
Nope..never resolved it. Ended up asking for the folder to be put in another shared drive.
