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Robertson_NC's avatar
Robertson_NC
Helpful | Level 5
2 years ago

Error 500 when trying open shared links

Is this genuinely fixed? Now when I visit links to individual files—folders seem to work fine and these are not links I tried when the site was down—the file preview pops up as expected and then is a...
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14purpose's avatar
14purpose
New member | Level 2
2 years ago

I created a shared link to a video (mp4) file in my dropbox account.

no problem using the link if i am NOT signed-in to my account.  (that will often be the case since it is primarily for sharing)

but - if i am signed-in to my account, the share link i created results in a quick flash of the correct video file page, but then quickly a "something went wrong) message pops up.

this happens on chrome and brave on both Windows (PC) and macOS.

It seems fine via an iPhone.

 

 

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