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Error: "This link isn't quite right. Usually this happens when the link wasn't copied exact right"
I have been trying to share a FOLDER (not a link) with several of our music club members. About 1-2 weeks ago, members told me they could not access the folder because of the following error message. I am trying to share a FOLDER and NOT A LINK. Has anyone experienced this? We have a BASIC account which means no support, chat or phone calls to tech support! I am at my wits end after searching the internet and reading Dropbox help files! Any suggestions would be appreciated. I did clear my cookies, cache, browsing history. I'm using Microsoft Edge, Windows 11. Been using Dropbox for over 10 years and never have had a problem!
Karen
22 Replies
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Karen here again. After reading all the replys, it appears there is still not a resolution to this problem. Hannah, what will it take to get this looked into by technical dropbox people-not that you aren't technical but I think you are the first line of defense. Unfornately we have a "free" account and no further tech support is offered. I have a work around but it would be nice to resolve this issue. Thanks Karen.
- Walter
Dropbox Community Moderator
Hey all, thanks for flagging this with us. Our team is aware of this behavior and working on it.
For now, if you're affected by this, you can either:
- create a new folder, copy the content over, and share it with the desired members. This option involves initiating a fresh folder, duplicating the existing content, and then sharing it with the intended members. It allows you to maintain your usual process of inviting members
- Share the existing folder(s) via direct links only (not invite members via email). Alternatively, you can opt for sharing the existing folders by generating shared links.
