Error "We have paused your sharing activity. Your files may contain phishing items".

Hi, I haven't received any email with a ticket. The only email I received came from community@dropboxforum.com and the text was the following: "The error you're encountering suggests that the platform has paused your sharing activity due to potential phishing concerns. To resolve this, check the files in the folder for any harmful or suspicious content and remove anything that might violate the platform's guidelines. If the issue persists, try contacting support through alternative channels like their help center or social media, as direct contact may not be available.". I responded to this email with the same words I wrote before: "Hi I checked all the files in the dropbox folder, but I didn't find anything suspicious. How can I solve the problem? I can't even contact support. Thanks". I repeat, I have not received any email opening a support ticket.