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stefo_LA's avatar
stefo_LA
New member | Level 2
3 years ago

Error when trying to invite member or to share folder.

Hi,   Since i change my dropbox to Enterprise offer i can't invite members to the team or share folder. i have always the same message saying that i have to wait 24hours before tring again 😞 ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for checking stefo_LA!

 

Since you're using a paid account, can you try contacting our Support team directly, in order for them to have a closer look into this? 

stefo_LA's avatar
stefo_LA
New member | Level 2
3 years ago

already done, but no answer yet 😞

and it's really an urgent issue, my team can't work without Dropbox

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi stefo_LA, can you share your ticket number reference with me, so I can locate it on our system? 

    • stefo_LA's avatar
      stefo_LA
      New member | Level 2
      3 years ago

      ticket number : 22195886

      • stefo_LA's avatar
        stefo_LA
        New member | Level 2
        3 years ago

        Do you think the issue could be resolved today ?

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