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Forum Discussion
David T.36
8 years agoCollaborator | Level 8
Every time I open a Powerpoint file I get an error message from DB for no reason
I have powerpoints in unshared, regular folders that are synced to Dropbox as I've always done before. But now when I open the files (without moving them at all), I get a message If you move this fil...
- 8 years agoHey there anonymous!Could you please first check for any symlinks in any of your devices running the desktop app?Please note that we strongly recommend against methods that add referenced files (such as symlinks or networked folders) to the Dropbox folder.Since using reference files can cause quota usage disparities or other syncing issues, removing them is one of the first steps that are recommended before proceeding with troubleshooting.Let me know what you find! :slight_smile:
David T.36
8 years agoCollaborator | Level 8
It has nothing to do with symbolic links. Try this: create a blank test text folder. Move it into any folder that is in Dropbox itself (not a symbolic link). Now move it out of Dropbox to a local folder that is not in Dropbox: I get the error every time.
I get it-it's a way for Dropbox to tell us that we are moving something out of a Dropbox folder (whether within Dropbox or a symbolic link; it doesn't matter). But every time I even edit some powerpoint files I get that error, when I'm not actually moving something outside of Dropbox at all. This is really annoying. Please stop it. And I'm running v. 56.4.94 not a beta now. The behavior had stopped but now that I transferred everything to a new computer, it's back.
Even worse-unless I click the blue button to take powerpoint files out of dropbox just by moving them one level up (and still within dropbox), it won't let me move them. Hitting Cancel reverses my move.
So I would hope that this issue is addressed. Not sure what it is about powerpoint files (and only ones I had in two folders created in the past week) that would constantly trigger these warnings when I'm not moving the files out of dropbox. I should be able to open those powerpoint files without getting that warning. I should be able to move them to another folder still within dropbox and not trigger that warning. I get that Dropbox doesn't want to officially encourage symbolic links, but they work, have worked for years, and were the reason I chose Dropbox over other competing, and less expensive, options. I have many shared folders that are in a larger symbolically-linked folder. Moving all that over to Dropbox directly rather than through symbolic links likely will break all those shares.
anonymous
8 years agoHi --
Does this issue have a fix yet?
Thanks,
Michael
- David T.368 years agoCollaborator | Level 8
I finally just had to cave and move my main folders into Dropbox. That did the trick. No more error messages and even better, I can move stuff out to another folder and then back without Dropbox reversing it. Since I have shortcuts to those folders on my Finder and Pathfinder sidebars, it isn't that onerous in the end.
- kikoulou8 years agoNew member | Level 2
In addition, one could create (simple or symbolic) links from folders and files in Dropbox towards the outside world, and achieve the same goal as if it was the other way around (i.e. from the outside world towards Dropbox): only links towards (or within) Dropbox are problematic.
- David T.368 years agoCollaborator | Level 8
Sure, but at this point with Dropbox now stating they do not officially support symbolic links and now have behaviors that actively discourage such use, I'm steering clear of them, regardless of the directionality :scream_cat:
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