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Forum Discussion
David T.36
8 years agoCollaborator | Level 8
Every time I open a Powerpoint file I get an error message from DB for no reason
I have powerpoints in unshared, regular folders that are synced to Dropbox as I've always done before. But now when I open the files (without moving them at all), I get a message If you move this file to (the folder it currently resides in with everything else), it won't be available in Dropbox or on any devices." This is maddening. The Don't Ask Me Again checkbox doesn't work if I hit Cancel and if I hit Move Out of Dropbox, then it isn't synced with Dropbox, which is not what I want. Why am I suddenly getting these messages on files that are definitely in my Dropbox and indeed accessible on my iOS devices and the Web, and are not being removed, just opened? It sounds like Dropbox thinks I'm removing each file by opening them, but I'm not. I'm running v56.3.90. Anyone have any ideas? Thanks.
- Hey there anonymous!Could you please first check for any symlinks in any of your devices running the desktop app?Please note that we strongly recommend against methods that add referenced files (such as symlinks or networked folders) to the Dropbox folder.Since using reference files can cause quota usage disparities or other syncing issues, removing them is one of the first steps that are recommended before proceeding with troubleshooting.Let me know what you find! :slight_smile:
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- David T.368 years agoCollaborator | Level 8
I finally just had to cave and move my main folders into Dropbox. That did the trick. No more error messages and even better, I can move stuff out to another folder and then back without Dropbox reversing it. Since I have shortcuts to those folders on my Finder and Pathfinder sidebars, it isn't that onerous in the end.
- kikoulou8 years agoNew member | Level 2
In addition, one could create (simple or symbolic) links from folders and files in Dropbox towards the outside world, and achieve the same goal as if it was the other way around (i.e. from the outside world towards Dropbox): only links towards (or within) Dropbox are problematic.
- David T.368 years agoCollaborator | Level 8
Sure, but at this point with Dropbox now stating they do not officially support symbolic links and now have behaviors that actively discourage such use, I'm steering clear of them, regardless of the directionality :scream_cat:
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