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OllyL's avatar
OllyL
New member | Level 2
5 years ago
Solved

Excel Pinned Files on Taskbar - Doesn't show DropBox files

Hi there,   I've had this problem before and can't remember how I fixed it. Basically there is a weird bug where spreadsheets stored in DropBox don't show up in the recent files when you right cl...
Create
desktop
Dropbox Basic
Microsoft Office
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi mm33, let's see what we can do here! 

Would you be able to send me a screenshot demonstrating what you see on your end?

I'd appreciate having a clear visual. 

Also, what version of the app do you use? You can see this simply by hovering your mouse over the Dropbox icon, near your WiFi.

Keep me posted!
mm33's avatar
mm33
New member | Level 2
5 years ago

Using 128.4.2870. Below image on left shows the file when looking at smart sync. So i opened the file in question and saved and closed it. but then when right clicking on excel thats pinned to my taskbar i do not see the file. This same thing happens with excel, ppt, etc. 

 

Recent views is turned on as if i do this with files saved to my C drive it works. 

 

 

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Thanks for all the extra info mm33!

    If you quit the app, and then follow the same steps, do you see the files? 
    • tom_at_dragon's avatar
      tom_at_dragon
      New member | Level 2
      5 years ago

      Is there any solution for this? I ran into this issue on Windows 10 device setup new.

       

      On my former device I did not have that issue. Same file in status 'Local', can be pinned on the old device, not on the new one...

      • mm33's avatar
        mm33
        New member | Level 2
        5 years ago

        Still no fix that I've found, the dropbox dev people have been useless

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