Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

OllyL's avatar
OllyL
New member | Level 2
5 years ago
Solved

Excel Pinned Files on Taskbar - Doesn't show DropBox files

Hi there,   I've had this problem before and can't remember how I fixed it. Basically there is a weird bug where spreadsheets stored in DropBox don't show up in the recent files when you right cl...
Create
desktop
Dropbox Basic
Microsoft Office
mm33's avatar
mm33
New member | Level 2
5 years ago

Using 128.4.2870. Below image on left shows the file when looking at smart sync. So i opened the file in question and saved and closed it. but then when right clicking on excel thats pinned to my taskbar i do not see the file. This same thing happens with excel, ppt, etc. 

 

Recent views is turned on as if i do this with files saved to my C drive it works. 

 

 

 

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for all the extra info mm33!

If you quit the app, and then follow the same steps, do you see the files? 
  • tom_at_dragon's avatar
    tom_at_dragon
    New member | Level 2
    5 years ago

    Is there any solution for this? I ran into this issue on Windows 10 device setup new.

     

    On my former device I did not have that issue. Same file in status 'Local', can be pinned on the old device, not on the new one...

    • mm33's avatar
      mm33
      New member | Level 2
      5 years ago

      Still no fix that I've found, the dropbox dev people have been useless

      • fordfan485's avatar
        fordfan485
        New member | Level 2
        5 years ago

        I'm also having this problem.   I'm using dropbox 134.4.4115, office 365 (version 2110) and Windows 10 Pro 21H1.   currently open files dont even show in the jump list when the file is open in excel.   This prevents me from even pinning it to the jump list.   No recently opened files populate the jump list either.  This happens for files in local and online only mode if stored in the drop box.  

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!