"Failed to load Dropbox Embed..." when other users are viewing the videos on my Paper doc

Hi Nancy,

Thank you for getting back to me. 

Here are the ticket #s, starting with the most recent:

Ticket #23131529

Ticket #23059759

Ticket #23052883

The process of creating the document and sharing it went as follows:

- I was sent 3 different videos (totaling 10 minutes) from another dropbox user. 

-She wanted me to be able to share these videos, so there weren't any restrictions on them.

-I downloaded the videos and embedded them into a new dropbox paper.

-I shared this document with 7 other people, none of whom were able to open the videos. 

-They received a message in place of the videos stating "Failed to load Dropbox embed..."

-if they clicked on that message, they received another message stating: that they needed to request access.

-An email would be sent to me, I would grant access (this had to be done individually, 3 times per person).

- With one person I was able to see that they eventually could watch the videos, after that whole process. 

-I do not want to have to do this with each person. This is a professional engagement, and it's embarrassing when all these issues keep arising. 

thank you, Nicole