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Jonathan M.5's avatar
Jonathan M.5
Helpful | Level 5
7 years ago

File opened "x minutes ago" when I didn't open it?

I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead   I was shocked to see vario...
desktop
sync
Web
jhardy2025's avatar
jhardy2025
New member | Level 1
10 months ago

I'm attaching a screenshot of the "Date Last Opened" column for recent documents on my Mac. All of these documents are from my Dropbox folder on my hard drive. As you can see, several Word documents were opened in short succession (there were more, but because I accessed them later they have a more recent date last opened tag now). I did not personally access any of these documents (most had been dormant for a significant time) and I was away from my computer when this occurred. Nor was I linked to dropbox with any other device.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for the screenshot and clarification on this jhardy2025 

Would it be OK if we sent you an email to have a further look internally at this point? 

  • jhardy2025's avatar
    jhardy2025
    New member | Level 1
    10 months ago

    Yes, please do.

  • jhardy2025's avatar
    jhardy2025
    New member | Level 1
    9 months ago

    Yes, please do.

    3.18.25: Hi, Walter - I never received any follow up on this. What did you find out?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      Hey jhardy2025, I just sent you an email.

      Reply back to me, and we'll take it from there! 

      • jhardy2025's avatar
        jhardy2025
        New member | Level 1
        9 months ago

        I replied back, thanks.

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