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File opened "x minutes ago" when I didn't open it?
I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead
I was shocked to see various flags of files being opened within the last hour that I hadn't accessed! I checked the files and they were only shared/accessable to me, not to anyone else..
I quickly changed my password and removed a slew of older devices I'd used to access Dropbox.
The next morning (now) I've opened the web client again, and more random files that aren't shared with anyone else are still showing as being accessed seemingly "on their own"
Can someone shed some light on this behaviour?
30 Replies
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- Walter
Dropbox Community Moderator
I see, thanks for clarifying that for me jhardy2025
Can you maybe send us a screenshot of where you spotted this omitting any personal or sensitive information so that we can have a visual too?
I'm confused, what do you want me to take a screenshot of?
- Walter
The place where you noticed that these files were accessed jhardy2025 - apologies if it wasn't clear before.
It was in my dropbox folder on my hard drive. It was 10 MS Word documents. They had each been opened around the same time (I was not using my computer at the time), but none had been modified.
I'm attaching a screenshot of the "Date Last Opened" column for recent documents on my Mac. All of these documents are from my Dropbox folder on my hard drive. As you can see, several Word documents were opened in short succession (there were more, but because I accessed them later they have a more recent date last opened tag now). I did not personally access any of these documents (most had been dormant for a significant time) and I was away from my computer when this occurred. Nor was I linked to dropbox with any other device.
- Walter
Thanks for the screenshot and clarification on this jhardy2025
Would it be OK if we sent you an email to have a further look internally at this point?
Yes, please do.
Yes, please do.
3.18.25: Hi, Walter - I never received any follow up on this. What did you find out?
- Megan
Hey jhardy2025, I just sent you an email.
Reply back to me, and we'll take it from there!
I replied back, thanks.
