Forum Discussion

dgtsf's avatar
dgtsf
Explorer | Level 4
3 years ago

File Provider sync done - deleting the previous DB folder

I am running macOS Sonoma 14.0 and Dropbox Professional.   I moved back to Dropbox a few days ago after several months of testing the waters with iCloud. (That won't happen again -- I'm glad to b...
desktop
Folders
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Welcome to our forum, dgtsf!

 

It sounds like the /Users/username/Library/CloudStorage/Dropbox filepath is the one that’s syncing to your web account/our servers now, instead of your old Dropbox folder. However, let’s have a look.

 

Did you check your Dropbox app’s syncing status to make sure it’s up to date? 

 

If you open your old Dropbox folder, do you see any syncing icons next to your files/folders? Does the new filepath include all of the files you had previously uploaded to Dropbox from iCloud? 

 

Let me know.

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