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Dance City's avatar
Dance City
New member | Level 2
3 years ago

File Request - The following characters are not allowed: angle brackets \ / : ? * " |

Hello,   I'm creating a file request, like I have many time before but suddenly it is coming up with this warning: 'The following characters are not allowed: angle brackets \ / : ? * " |'   ...
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DeWalta's avatar
DeWalta
Explorer | Level 4
3 years ago

I am also getting the same error. can someone help?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to hear this, DeWalta. 

 

Are you receiving this error on different web browsers on your device? 

 

Have you tried changing the title of your file request to another one, and it still appears? 

  • DeWalta's avatar
    DeWalta
    Explorer | Level 4
    3 years ago

    Hey, thank you for trying to help.

     

    Yes I have tried on multiple browsers (Chrome and Safari) and operating systems (Mac OSx and iOS iPad) and in all cases I keep receiving the same error.

  • DeWalta's avatar
    DeWalta
    Explorer | Level 4
    3 years ago

    and yes I have also tried changing multiple titles...

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi DeWalta, could you attach a screenshot showing us exactly where you're seeing this message?

      • lawman99's avatar
        lawman99
        Explorer | Level 4
        3 years ago

        Hi. I'm getting the same issue, despite creating tons of file requests successfully in the past. As with others who posted, no file request creation seems possible. Tested in Chrome and Safari - same result. 

         

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