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Forum Discussion
File Request - The following characters are not allowed: angle brackets \ / : ? * " |
Hello,
I'm creating a file request, like I have many time before but suddenly it is coming up with this warning:
'The following characters are not allowed: angle brackets \ / : ? * " |'
...
Walter justnickrich We may have got to the bottom of the issue. If any of the containing folders in the hierarchy have impermissible characters in them, the file request will likely fail. It's not easy to spot this as those folders behave fine in normal Dropbox usage; it only starts to be an issue when you create File Requests. Once we went up the hierarchy and checked all the folders above, we didn't need to clear cache or use Incognito.
Hope this helps others fix things.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey lawman99.
To clarify; did you also check your usual web browser and make sure all updates are installed?
Besides that, I'd like you to restore your browser to its default settings and disable any browser plugin. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
Does any of the above seem to make a difference?
