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ThomasGB's avatar
ThomasGB
Explorer | Level 4
3 years ago

File Saving Issues (Adobe Audition)

Hi folks! 

 

I've been running into exactly the same issue as Johnny in the below thread:

https://www.dropboxforum.com/t5/Dropbox-files-folders/File-saving-problems-audio-and-word/td-p/421559

 

Was there any resolution to this? Adobe Audition is my #1 most used program - I record voiceover for a living and use Dropbox for sending files to clients - and the issue seems to have gotten worse lately, for whatever reason. 

14 Replies

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  • Cyberlearn's avatar
    Cyberlearn
    New member | Level 2
    3 years ago

    Audio files from 2020 and before won 't load into Adobe Audition.  There are error messages galore.  DropBox has identified this problem but

    it persists.  I have to hire -and pay- an expert to get me one of those files every time I need it.  Does anyone have a fix, suggestion or 

    know someone at DropBox - a real person- I can call???????

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Cyberlearn, how are you? 

     

    I merged your post to this thread, which seems relevant. Have you tried any of the steps my colleagues provided above? 

     

    Keep me posted! 

  • plasticbox's avatar
    plasticbox
    Explorer | Level 4
    3 years ago

    I too am experiencing this issue with saving files from Adobe Audition into a Dropbox folder, where I get the "error occurred when saving the file to disk" message.

    Pausing the sync resolves the issue, but is not a solution, as all my audio files are saved on Dropbox, and because I use "save hard drive space automatically" option, it downloads requested files on demand.  So I need the software to be active throughout my editing.

    It seems to be a common issue, so I would hope some time could be dedicated to Dropbox actually investigating and resolving this issue please.

  • djhaystack's avatar
    djhaystack
    New member | Level 2
    2 years ago

    Still no update? Come on... this is killing me!

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