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Forum Discussion
User 1556073
11 months agoHelpful | Level 5
Files aren't syncing on my Windows device, but no firewall or network issues.
Dropbox (DB) periodically stops syncing but there are no firewall nor network issues. I just find out that files have not been updated despite my working online for hours with no issues. This is no...
- 11 months ago
My Dropbox folder is where it is put during installation (on the system HD at the user level). I don't know about symlinks or junctions, but since it is sporadic, I don't think that's the problem. Similarly since it is sporadic, I don't think it's a date and time problem (I don't see how to check time and date on the DB account, but again, it is a sporadic problem so I don't think that could be the problem.
Note that after trying a bunch of things and then re-starting the app and file that had the problem, it now seems to be working. Not sure what I did that fixed it...
Theresa
Community Manager
11 months agoHi User 1556073 and welcome to the Dropbox Community.
I am glad to see you got your issue resolved, thank you for coming back to let us know that everything is working smoothly once again.
Separately to that, I’d love to hear how you use Dropbox. If you’re open to sharing, I’m all ears 👩💻.
I’m always curious to learn about different workflows, and who knows, we may have some tips to share with you or maybe inspire suggestions that we can bring to our internal team.
T 😺 (Dropbox Community Manager)
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