Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Andrew-H's avatar
Andrew-H
Explorer | Level 3
9 months ago

Files automatically switching to "online-only" on Mac

Two years later and I'm still having this issue. I can't reliably work with Dropbox files, especially if I find myself somewhere without wifi.
desktop
Mac
sync
Andrew-H's avatar
Andrew-H
Explorer | Level 3
9 months ago

Hi Hannah,

I'm on macOS 15.3.2 and Dropbox v220.4.4126

Usually it seems to happen pretty suddenly. If I'm working on a video edit all day and then exit my editing software, I'll see the next day that the files have gone online-only the next morning.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi Andrew-H! Hope you don’t mind me jump in. 

Do you mean that all of your Dropbox files automatically turn to online-only, or just the ones that you were working on the previous day? 

Can you also open your Dropbox app preferences here and send me a screenshot of your current settings?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!