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aforman's avatar
aforman
New member | Level 1
5 months ago

Files Gone!

I use DropBox every to year to share tax documents with my accountant.  Just logged on today, and all of my files are gone!  I tried accessing files via an old link in an email and get an error.  How do I get these back

File access
Shared Folders

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 months ago
    aforman wrote:

    Just logged on today, and all of my files are gone! I tried accessing files via an old link in an email and get an error.

    What is the error? What does your Events page show?

    Also, when was the last time you signed in to the account. If the account was idle for more than a year then it could have been deleted due to inactivity.

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