Forum Discussion

MarkK01886's avatar
MarkK01886
Explorer | Level 3
3 years ago

Files not appearing on 2nd device

Hello. I have 2 devices connected to my dropbox account; my original laptop and a new "mini" I just bought. Files I uploaded to dropbox folders before purchasing the new mini I can see on both device...
desktop
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks, it might also be worth adding a test file directly onto the Dropbox site to see if it sync to both machines you're using, just to see the behavior.

MarkK01886's avatar
MarkK01886
Explorer | Level 3
3 years ago

Yesterday I tested saving files to Dropbox from both my work PC and my home laptop. It worked. I'm not sure why, but I'm glad the issue is no longer there. Thanks for the support regardless!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, it's possible that it needed time to fully sync to and from the devices.

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