Forum Discussion

MountainGram's avatar
MountainGram
Helpful | Level 5
2 years ago

Files not syncing from my Surface

I saved my most recent version of a manuscript on Monday, May 5th before going out of town. It is now May 8th, and the files are not showing up in my Dropbox account. The most recent version I'm seei...
desktop
sync
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

When you get a chance to send us a screenshot, please let us know, as there should be something affecting the syncing of those files. Either Dropbox desktop application isn't running, or it's paused, or the files aren't located in the Dropbox folder for them to sync.

 

Keep us posted when you have an update.

MountainGram's avatar
MountainGram
Helpful | Level 5
2 years ago

Thanks - I'll be home this weekend.

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