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Forum Discussion

Elyse22's avatar
Elyse22
Explorer | Level 4
3 years ago

Files stuck uploading in queue on the website.

Hi! This is a new issue I'm having that just started randomly!    I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just dra...
sync
upload
Web
AFramePhotos's avatar
AFramePhotos
New member | Level 2
2 years ago

I'm having the same issue. I have never had this happen. I was able to upload all but 4 of my files. The last 4 have been "in the queue" for an hour now. Did you happen to find a solution? Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sorry to hear that, AFramePhotos.

     

    Have you tried uploading your files using a different browser or a private browsing/incognito window, to see if you get a different behavior?

    • smangle2001's avatar
      smangle2001
      New member | Level 2
      2 years ago

      I'm having the same issue on my ipad.  I have the Dropbox app opened and am importing many pictures and videos.  It has done 530 of 601.  I just imported some new ones and they processed but not these other ones....help!  I have 2TB of storage, so I am not out of space yet 🙂

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        smangle2001, have you tried connecting to a different WiFi network/cellular data and the issue persists? 

         

        I’d also like to know the app version of the Dropbox app on your iPad.

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