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Files with a green checkmark don't appear online
Hello!
I have three files on my machine that have a green check mark but are not synced online. I was wondering why this could be? So far I have quit and re-started dropbox, signed out and back ...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey skuchukh1, have you tried moving these files outside of your Dropbox folder, and then add them back in there, by any chance?
Megan what you suggest worked! I moved the files out and back in the folder on my work desktop and they are synced to the cloud and my personal laptop.
The thing is that the files I am creating are not new, i'm trying to over-write files with the same name and the same content. E.g. there is a file named "dropbox_april.docx" already in the folder and I am trying to save and sync the file with the same content and same name. does this have something to do with the weird issue? For example, I tried changing the file name on my work computer and oddly, the name also got changed in my personal computer BUT the file was not recorded as newly synced to DB, the 'older version/previously saved version' of the file remained.
- Jay
Hi skuchukh1, could you try to create a new file to see if this get synced to the site?
Also, could you try uploaded an edited version a the file to the site to see if it syncs to the computer?
Jay yes, I was able to add a different file to the folder which synced fine. as mentioned above I tried changing the file name on my work computer and oddly, the name also got changed in my personal computer BUT the file was not recorded as newly synced to DB, the 'older version/previously saved version' of the file remained.
- Jay
I'm not sure I understand what you mean by the older version? Could you attach a screenshot showing what you're describing to assist further?
