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skuchukh1's avatar
skuchukh1
Explorer | Level 3
2 years ago

Files with a green checkmark don't appear online

Hello!

I  have three files on my machine that have a green check mark but are not synced online. I  was wondering why this could be? So far I  have quit and re-started dropbox, signed out and back in dropbox. These files are not 'online-only' and I  don't have selective sync. 

The file sizes are 20MB, 15KB and 5KB

 

thank you in advance! 

 

desktop
sync
Web

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey skuchukh1, just out of curiosity, did you get some kind of error message, when you tried to add the file with the same name inside this folder?

     

    And how are you adding the duplicate file to the folder? By drag and drop?

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