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Forum Discussion

BobF1's avatar
BobF1
Helpful | Level 6
4 years ago
Solved

Finalizing taking forever

Trying to upload a dng file that is about 90MB in size to my gallery - fter taking the 3 minutes indicated it has been 15 minutes with the screen saying 1 second left and "finalizing"...what is going...
Dropbox Basic
sync
upload
Web
  • BobF1's avatar
    BobF1
    4 years ago

    Thank you, actually, I did switch from Firefox to Safari and that worked...

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi BobF1, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Keep me updated with any progress!

toosphexy's avatar
toosphexy
Explorer | Level 3
2 years ago

Same problem. I pay for this service. Can you fix it please?

  • huyness's avatar
    huyness
    Collaborator | Level 10
    2 years ago

    they're never going to fix this. this problem is over 5 years old on all platforms and browsers.  Dropbox has one job and they do it poorly.  the problem is that it only affects a few peopel so they do not care.

    • BobF1's avatar
      BobF1
      Helpful | Level 6
      2 years ago

      My solution has been simply to not use it.

  • huyness's avatar
    huyness
    Collaborator | Level 10
    2 years ago

     trying to upload 500 photos for a client and it stops after 30 or 40. i have to sit here and drop only a  handful of time.  i should just switch to google drive.

    • huyness's avatar
      huyness
      Collaborator | Level 10
      2 years ago

      tried it at starbucks my brother's house, another coffee shop and at home

       

      still can not upload more than 20 files at a time without it interrupting

       

      DOES ANYONE WORK HERE AT DROPBOX????

       

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