We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

education-office's avatar
education-office
New member | Level 2
3 years ago
Solved

Folder Updates in Progress - Please try again later

I have shared a folder with 38 people (no files added yet) today, but when I try to add another person, I get the subject message.  I have waited, shut down, logged out, and tried a different computer all to no effect.  Any suggestions?

  • Thanks for the reply.  I had waited perhaps 7 hrs after the initial creation to attempt to add a couple more folks.  Apparently, the system needed to rest overnight because this morning I was able to add an additional user without problem. 

     

    Thanks again for the offer to help,

     

    John

     

2 Replies

Replies have been turned off for this discussion
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey education-office, thanks for letting us know about this. 

     

    38 is a pretty big number of members you invited at once, so perhaps that's what's causing this issue here.

     

    There's no specific number of course, but can you give it some more time, before trying to share the folder with another user?

     

    A few hours should be okay.

     

    Let me know how it goes!

  • education-office's avatar
    education-office
    New member | Level 2
    3 years ago

    Thanks for the reply.  I had waited perhaps 7 hrs after the initial creation to attempt to add a couple more folks.  Apparently, the system needed to rest overnight because this morning I was able to add an additional user without problem. 

     

    Thanks again for the offer to help,

     

    John

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!