Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

tinatoby's avatar
tinatoby
Explorer | Level 4
2 years ago
Solved

getting icloud photos into dropbox

Hi everyone, i want to get my photos and videos off icloud and into dropbox for safe keeping, I downloaded all of my photos etc (in a zip file) but I can not do anything with the file! i tried to c...
sync
upload
  • Jay's avatar
    Jay
    2 years ago

    If the file isn't opening after downloading it, then it sounds like an issue with the zip file or iCloud itself, and not Dropbox. Have you tried contacting Apple support regarding this matter?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

If the file isn't opening after downloading it, then it sounds like an issue with the zip file or iCloud itself, and not Dropbox. Have you tried contacting Apple support regarding this matter?

tinatoby's avatar
tinatoby
Explorer | Level 4
2 years ago

Thank you, i will contact Apple

 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!