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High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result.
Anyone else experiencing this?
All my files are fully synced so I have no clue what files Dropbox keeps re-syncing and why over and over again. I've rebooted, turned Dropbox on and off. Pretty much everything I can think of other than deleting and reinstalling the desktop app.
Any suggestions? Thanks.
Hi Everybody,
I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!
Regards,
Ben
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I am having trouble with my iMac slowing down to the point of being unusable. Seemingly without warning I will get beachballs while I am working. Sometimes I can switch to another app which seems to work fine, and sometimes it seems to drag down the entire system.
According to Activity monitor, the CPU usage is frequently very high, and frequently up near or even over 100%.
I boot from an external SSD. I have my dropbox files stored on another external SSD. That SSD is large enough to hold all of my dropbox files. I have Smart Sync turned on. I tried to turn it off but a kernel panic hit when I started to do that. Maybe it was unrelated, I don't know. Is there a downside to turning Smart Sync off?
Any other ideas?
I have the same issue as well, also Macbook Pro with Monterey 12.3 and Dropbox v144.4.4491.
I am also experiencing this issue since update MacOS.
MacBook Pro 15", Intel i7
MacOS Monterey version 12.3
Dropbox v144.4.4491
As I mentioned, I have my dropbox folder on an external SSD that is large enough to hold all of my files. I turned Smart Sync off yesterday, and I have not had the extreme problems I was having before. That is, the computer has not frozen.
Activity Monitory shows the CPU% has been hovering around 100% for the last hour, and I have seen it as high as 237.5% in the past few minutes. I have not added anything to the dropbox folder, so I have no idea what it might be thinking about.
I've got a 16-inch MBP 2021 w/M1 Pro CPU and am not sure if I'm on the beta or not but my version is 145.3.4888. I'm not experiencing any of these issues on 12.3 but I noticed that everyone in this thread is using version 144? I keep all my files local which is another difference.
I activated beta software (log onto the website and opt in under settings), and my system updated to v.145.3.4888. In the few hours since then there seems to be less Dropbox-related CPU activity, my fan isn't on all the time, and my battery is holding a charge for longer.
So I'm keeping my fingers crossed this addressed the issue. Will keep an eye on it over the next few days of heavier use and see how it goes.
- Megan
Dropbox Community Moderator
Hello everyone, happy Tuesday!
First of all, thank you for reporting this, I appreciate your time.
If all of you can open a ticket about what you mentioned, that'd be awesome. If you're having any trouble doing so, I'm here to help you open one, just give me a shout.
In any case, feel free to reply back to me with your ticket number, so I can locate it on our system.
Keep me posted! Hi Megan,
thank you for your reply. Please do not get me wrong, but I am paying already too much for Dropbox. I have clearly stated my issue here already, not only myself, but several others. Why do all of us have to raise separate tickets for this, instead of this entire thread being forwarded to the relevant team?
Thank you and best wishes,
George
exactly. This is a known issue that was months in the making.
