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High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result.
Anyone else experiencing this?
All my files are fully synced so I have no clue what files Dropbox keeps re-syncing and why over and over again. I've rebooted, turned Dropbox on and off. Pretty much everything I can think of other than deleting and reinstalling the desktop app.
Any suggestions? Thanks.
Hi Everybody,
I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!
Regards,
Ben
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Megan, I'm running a 16-inch 2021 MBP w/M1 Pro cpu and since switching to the beta version of DropBox I haven't experienced any issues.
As stated in title, my M1 Macbook Air has been running on 100% CPU because of the fileproviderd process. The process disappears once I quit Dropbox, but reappears once I reopen it so I'm assuming something to do with Dropbox itself (seen other problem with fileproviderd here but nothing related to CPU usage).
I have iCloud Drive disabled so Dropbox is the only program which would be using this process. I am currently running on Dropbox v157.4.4808, so any help or an update is greatly appreciated.
Thanks
Hello,
Installed Dropbox beta on MacOS preview as well.
I have the process DropboxFileProvider consuming 100% CPU.
Enable to access control panel.
HELP !!!
I'm experiencing the same issues (v161.2.3938). fileproviderd eats my CPU alive. MacBook Pro M2.
Further, some apps like QuickLook preview in Finder no longer work correctly as the files aren't really there, they are streamed on demand, but not always?
All in all, this new version is borderline unusable. If this doesn't get resolved I'll just move my remaining files to iCloud Drive.
Max B.Dropbox Staff
Hey Peter S.126,
Sorry to hear that :/. A few questions to help us with debugging:
- Is `fileproviderd` constantly using a lot of CPU? While this is happening, is Dropbox reporting that it is "Synced"?
- re: QuickLook, we continue to support rendering preview images for files that are not available locally. Was there a specific file type that you noticed was affected?
Thanks!
- There were no new files, so it shouldn’t have done anything when it went 100% CPU for minutes.
Files are simple jpg’s - Max B.
Thanks!
A few more followups that would be helpful:
- Before this happened, what local or remote changes did you make in Dropbox (if any)? It sounds like it was mostly idle?
- While this happened, did you also see `DropboxFileProvider` consuming lots of CPU or was it just `fileproviderd`?
- Do you have another Cloud Storage provider installed that's also using FileProvider?
Thumbnails not being rendered for JPGs certainly is not expected, we'll look into this.
I don't know if it would help but is your outgoing transfer speed slowed?
If you go into Bandwidth | Upload is normally throttled as a default.
I always set that to full speed for other sync reasons but if you typically have a bunch of files on the Air to be synced with the cloud it might cause high CPU as the Air is restricted in upload speed.
Hi
Was working fine until Monday, 1/2/2023. I tried to set a large folder to be offline available. Was taking way too long, so I instead removed it via selective sync. Folder is gone from my local machine, but Dropbox shows "syncing" and fileproviderd is at 100%. Is this going to work itself out or do I need to intervene ?
