We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
marwan_zahran2004
2 years agoExplorer | Level 3
How can I keep files as always available on this device?
I have some files and folders on my PC that are mentioned to be available on this device and some others mentioned to be always available on this device and these files take too long to open using Windows Explorer.
see the attached photo some folders and files have a green check mark and some others have a white check mark I need to make them all green to be always available on this device... how to do this?!!

12 Replies
- marwan_zahran20042 years agoExplorer | Level 3I can't figure out what is the difference between
Available on this device
And
Always available on this device
??? It seems both means it is available offline but what is the point here of the 2 check marks green and white? And why are there 2 status with same meaning at all - Hannah2 years ago
Dropbox Community Moderator
Hey marwan_zahran2004, can you take a look at the info in this article, to see if it clears things up?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!