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Forum Discussion

Andy T.23's avatar
Andy T.23
Explorer | Level 3
2 months ago
Solved

How can I make all of my folders available offline on Windows? There's no option for that.

Device Acer desktop PC Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 235.4.5905 Syncing Status Up to date Question or Issue I ...
desktop
Folders
sync
windows
  • Nancy's avatar
    Nancy
    2 months ago

    Hi from me too, Andy T.23! From your description, it sounds like most of your folders have this syncing icon next to them, like Dell suggested.

    As an additional step, you can also right-click on them, select the "make online-only" option, wait till all of them have changed and then make them available offline instead.

    Does that help?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi from me too, Andy T.23! From your description, it sounds like most of your folders have this syncing icon next to them, like Dell suggested.

As an additional step, you can also right-click on them, select the "make online-only" option, wait till all of them have changed and then make them available offline instead.

Does that help?

Andy T.23's avatar
Andy T.23
Explorer | Level 3
2 months ago

Hi Nancy, Thanks, this does appear to work OK, but will be a long process I suspect.
I believe that files and folders that are flagged as on-line are actually already off-line as selecting properties for them shows 'Size on disk' as a valid figure.
That would mean that it is just showing me the wrong syncing icon against them in explorer ??

Andy

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    I totally understand what you mean. If you check again the Help Center article I linked above, there’s a slight difference between files/folders that are available offline (the ones that have the green circle with a white checkmark) and the syncing icon that you currently see on your end. 

    In any case, I’m afraid that the steps I sent you above are the most certain way to switch your folders back to being available offline again. If you wish, you can try changing one folder first and see how long the process is going to take.

    • Andy T.23's avatar
      Andy T.23
      Explorer | Level 3
      2 months ago

      Thanks Nancy, yes it is working. I am making progress through them a few at a time.

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