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knathan001's avatar
knathan001
Explorer | Level 3
9 months ago

How can I remove a user from a Paper document that I shared with them via link?

Hello, I've a personal Dropbox account.  I shared the link to someone.  He opened it in his work account, instead of his personal account.  Now the paper shows his work account as 'opened'. How to ...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey knathan001, thanks for posting on our forum.

If you click on the Share button (next to the avatars of the Paper doc members at the top right corner of the screen) and then click on the “Who can access” hyperlink next, can you see the name of this user on the list? 

If you can, please select the “Can view/edit” option next to their name and check if there’s a “Remove” button, as well. If there is, you can remove their work Dropbox account from your Paper doc, so that they can access it from their personal account instead. 

Let me know if that works for you or if you don’t see the option. 

Keep me posted.

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