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How do I stop the desktop app?
I want to close Dropbox. Just stopping the sync does not solve my problem. And I don't want to uninstall it. Do I have to close it via End Task in Task Manager?
Hi Eddy,
You could try to disable Dropbox when Windows starts.
You can do it:
- In preferences of the program in the icon which is near to the clock
- Disabling the start in the Windows start options:
- From the Task Manager in Windows 10
- From Windows+R (Run) / msconfig
Regards
9 Replies
Replies have been turned off for this discussion
- Lusil
Dropbox Staff
Thanks, I expect that syncing will stop. BTW the reason I want to close Dropbox is because it eats so much computer time that I can't get anything done. If there is a solution for that then please let me know.
Hi Eddy,
You could try to disable Dropbox when Windows starts.
You can do it:
- In preferences of the program in the icon which is near to the clock
- Disabling the start in the Windows start options:
- From the Task Manager in Windows 10
- From Windows+R (Run) / msconfig
Regards
- Lusil
"Click the gear" is what google suggests, pulling from this post, but there's no gear anymore.
Any changes to UI should come with an obligation for that design team to go update every old forum support instructions. Constantly tweaking your UI means building a library of reliable support articles is basically impossible.
I think as of December 2020 you need to left click the dropbox icon, then click your name/icon in the upper right, then click quit. Dropbox hijacks the right click menu so you can't just right click and hit exit like with any other sensible tray icon. Seems like a dark pattern to me but there you go.
I wish Dropbox provides a user manual as a pdf that answers all these questions. I just subscribed to Dropbox. I am just in the "Free Trial" period.
I am having a hard time figuring out the right way to install it, the right way to back-up my files in such a way that the backup replicates the folder structure in my Windows11 PC. To find answers to these questions, I have to use Google to search for answers. I cannot find answers on the Dropbox site. I do not even know whether the installation went correctly or not. Such a poor support. I am thinking of canceling Dropbox and going to use some other service.
- Hannah
Dropbox Community Moderator
Hey nis1, thanks for sharing your feedback here.
If you installed the Dropbox desktop app on your computer and the installation was complete, you should now have a small Dropbox icon in your system tray.
Also, you should have a Dropbox shortcut on your Desktop that will open a Dropbox folder in your file explorer, with all your Dropbox files.
If you have other, specific questions about the Dropbox application or anything else Dropbox related, we'll be more than happy to assist you!
The gear box doesn’t show up when I click on the icon. Any other way to stop it ?
- Hannah
Hey Viv472, if you want to close the Dropbox app, please follow these steps.
