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Forum Discussion
ibox1
3 years agoExplorer | Level 3
How to change naming conventions, and rename content?
Hi,
the file renaming feature is really powerful but:
- I set it up a week ago and I had the choice of the naming convention, now I would like to change it but I can't find it -> can someone help on that?
- it works well on mobile but I would like the same behavior on Desktop, so if I drop a file in the Dropbox folder, it will automatically rename it and upload with the timestamp -> can someone help on that?
thank!
14 Replies
- ibox13 years agoExplorer | Level 3
This is very helpful Jay thanks, we are getting there!
So I did more tests and indeed for images captured with a camera device, the EXIF metadata is there, all good
The remaining pain point is with videos:
- for .mov videos, the EXIF worked at upload (from my phone), and when I read the metadata on sync files on my laptop it works BUT when I upload .mov from my laptop with correct EXIF it doesn not rename -> why?
- for .mp4 videos, the EXIF worked at upload (from my phone), BUT when I read the metadata on sync files on my laptop it does not work -> why? Cause the EXIF must have been good at some point on my phone to do a proper renaming no?
- Walter3 years ago
Dropbox Community Moderator
Thanks for the additional information ibox1
May we reach out via email to have a further look internally at this point?
- ibox13 years agoExplorer | Level 3
yes no problem
- Megan3 years ago
Dropbox Community Moderator
Hi ibox1, I just sent you an email, I'll see you there!
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