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Forum Discussion
ShaneSudama
3 years agoExplorer | Level 4
How to get dropbox to automatically save screenshots?
How to get dropbox to automatically save screenshots?
It was at the beginnging but after i installed on tablet it stopped with both devices.
Glen S.3
2 years agoNew member | Level 2
Hi Hannah,
My Mac OS 13 Ventura desktop has recently stopped saving the screenshots to the Dropbox Screenshots folder and they now go to the desktop. In Preferences > Backups I have the box checked "Share screenshots and screen recordings using Dropbox", but can't find anywhere else to control where they go. At any rate, it's not working anymore, can you suggest something that would turn it back on?
Megan
Dropbox Community Moderator
2 years agoHey Glen S.3 - thanks for using Dropbox and welcome to the Community!
Have you tried turning the option to save your screenshots off and back on again through the app's preferences to see if that helps improve matters at all?
If you find the chance, please give it a go and let me know how it goes!
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