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djrdaniel's avatar
djrdaniel
New member | Level 2
4 months ago
Solved

How to leave a shared folder I have deleted?

  Device 2015 MacBook Pro Operating System/Browser (if using the web) Mojave Question or Issue I deleted folders to free up space but, since shared folders still take up storage, I nee...
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  • Mark's avatar
    Mark
    3 months ago
    djrdaniel wrote:

    Is it true that deleted folders can still take up space if I didn't leave them before deleting them?

    Deleted files DO NOT take up quota. But if you didnt leave the share you can still access it so yes, they are still in your account. 

    Click on the three dots next to the name and leave. 

djrdaniel's avatar
djrdaniel
New member | Level 2
4 months ago

Thank you. The problem I'm having is that I can no longer see the folders I've deleted, even though they're still taking up storage space.  How can I leave a folder that has been deleted but is no longer in my 'deleted files'? How can I free up that space? 

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 months ago

      Hey djrdaniel​, let's see what we can find about this together. 

      Where do you see that these folders still take up space in your account? 

      Would you mind clarifying what your account's plan page reports? If you have any screenshots of said page, along with what you see when visiting your sharing page, I'd appreciate the visual.

      Keep me posted, and we'll take it from there. 

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