We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
How to return all files to offline?
I was having sync troubles so to save hard drive space I went to App/Preferences/Manage and selected all to be online. According to the app “…saves hard drive space. Files will still appear on your computer…”. But now the list is empty, and I can't figure how to return them to offline.
Dropbox is not behaving according to your help files. All files sync but the online/offline/sync icons are not working, all files are either completely on my computer or not.
(Backup works ok, the files sync but are completely on my computer - but that's how Backup works.)
I have tried: Fresh install - restart - force quit in Activity Monitor - restarted Finder - no solution.
Well, after 10 days of trying, I took a day off, ate Christmas dinner, and found Dropbox to be magically working fine with sync icons on my Mojave computer! Whew.
Like my Dad used to say, "If you back into a buzzsaw, you'll never know what tooth took."
i.e. Can't really call specify the solution.
23 Replies
Replies have been turned off for this discussion
That looks good! I apologize I will be swamped for the next couple days but will install asap and check back with you. Thank you sooo much for your help!
I installed the older, stable version 213.4.4597, quit, signed out/in - now my files are synching, and on my hard drive all files are 0 bytes. But there are still no icons.
PS I wish there was a link to backups folder somewhere on the dropbox home page - I'm doing this to help a couple tech-challenged friends, and I know I'll get calls about "where is file xyz?"
- Nancy
Dropbox Community Moderator
Are there no longer icon indicators for files in version 213.4.4597? Maybe I'm expecting something that no longer exists. (If so, change your help files!!!)
Here's the finder - the folders all have Zero byte files. The "GoogleDrive" folders are not syncd to Google Drive, I just copied them to have some big folders to mess with. I'm doing this to helps a couple of other people with the same problem as well, so I know I'm not alone.
Oops I think you meant this:
