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3amedia's avatar
3amedia
New member | Level 2
1 month ago

How to sync to an external Thunderbolt 3 SSD Drive on Mac?

Device Mac Studio M1 Max Operating System/Browser (if using the web) macOS Tahoe 26.2 Dropbox App Version (if using the app) (240.4.8609) Dropbox Plan (Plus) Question or Issue I have purchas...
desktop
Mac
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey 3amedia!

Hope things are going smoothly! Just wanted to check if you still need a hand. If all's well, feel free to share what did the trick.

Andywinter's avatar
Andywinter
Helpful | Level 5
16 days ago

I have the same issue - and I believe I am eligible - can you help me?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    15 days ago

    Hey Andywinter, thanks for your reply on this thread.

    Can you give us a bit more info on your setup?

    What's your computer's macOS version and what's your Dropbox app version and sync status?

    You can see the latter by hovering over the Dropbox icon in your menu bar.

    Also, if you're eligible per the Help Center article Walter linked above, did you try the steps provided in the article to move your Dropbox folder, to see if they help?

    • Andywinter's avatar
      Andywinter
      Helpful | Level 5
      14 days ago

      Hi Hannah

       

      I'm on MACOS 26.3 using Dropbox 243.3.6933

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        14 days ago

        Thanks for that, Andy!

        What about the steps in the article I hyperlinked? Did you get a chance to try them? And if so, are you having any issues?

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