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3amedia's avatar
3amedia
New member | Level 2
1 month ago

How to sync to an external Thunderbolt 3 SSD Drive on Mac?

Device Mac Studio M1 Max Operating System/Browser (if using the web) macOS Tahoe 26.2 Dropbox App Version (if using the app) (240.4.8609) Dropbox Plan (Plus) Question or Issue I have purchas...
desktop
Mac
sync
Andywinter's avatar
Andywinter
Helpful | Level 5
11 days ago

I signed out and back in again and this time I did get an Advanced Settings option. I have an encrypted external SSD which I can use.  But what's the deal with Dropbox on File Provider? How do I make sure all the Dropbox folders actually go on the external SSD?

 

  • Andywinter's avatar
    Andywinter
    Helpful | Level 5
    11 days ago

    Actually I tried opting out - and all the files are going on my external.  But the folders don't have Dropbox context menu options

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      11 days ago

      Hey Andywinter​!

      In order to be able to see the context menu options, the app needs to be fully updated. As a first step, please let me know the syncing status of your app. 

      Also, based on the app version that you're using (243.3.6933) it sounds like you have the beta version installed instead of the stable one. That could be the culprit there.

      If the app is up-to-date but the context menu is still missing, can you try to uninstall Dropbox from your computer using these steps?

      Once you do this, please access your account settings online and then toggle the Early Access setting to Off. After that reinstall the stable version using this link.

      I'll be waiting for your update once you try this, to let me know if the behavior remains the same. 

      If it does, please send some screenshots of what you see when you see when you right click on a folder, in order for me to have a visual. Thanks!

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 day ago

      Hey Andywinter!

      Just popping in to see if you've had a chance to look at our last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.

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