Forum Discussion

cmaluk's avatar
cmaluk
Explorer | Level 3
2 years ago

I accidentally unshared a folder and now I can't add it back to my account.

By mistake, I just unshared a folder where I was the owner and the folder disappeared from my Dropbox Business account. The folder's name is CMaluk...it appears faded when I try to see it again online.

PLEASE HELP ME RECOVER IT.

    

 

 

4 Replies

  • cmaluk's avatar
    cmaluk
    Explorer | Level 3
    2 years ago

    I found it in Deleted Files, but it shows as an empty folder.

  • cmaluk's avatar
    cmaluk
    Explorer | Level 3
    2 years ago

    I found this "activity" in the Admin Console.

  • cmaluk's avatar
    cmaluk
    Explorer | Level 3
    2 years ago

    I also found it in the Shared tab, but if I try to join it won't let me.

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey cmaluk! Thanks for posting on our Community.

     

    If you access your Shared tab via a different browser/incognito window, is the option to rejoin this folder still grayed out?

     

    Let me know what you find and we'll go from there.

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