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Niall D.
10 hours agoHelpful | Level 6
I can't back up the Documents folder, if the Dropbox folder is on the D\: drive.
Device
Omen 17 laptop Operating System/Browser (if using the web)
Windows 11 Dropbox App Version (if using the app) 244.4.6580 Syncing Status
"Up to date"
Question or Issue
I mo...
Niall D.
4 hours agoHelpful | Level 6
I see now I have 2 Document folders in D:\Dropbox\
One I must've made years ago, it doesn't look to have much in it but when I look under Properties it says it's 46.2GB, 38,025 files, 5,230 folders - it certainly doesn't look like there are that many when I open the folder (under Properties it says D:\Dropbox).
For the other Documents folder it's 3.16GB, 8,835 files, 2,120 folders - when I look in the folder I see what I moved from C:\ recently and more than in the other Documents folder (under Properties it says D:\Dropbox).
Both hold more files than what the email said.
This is confusing...
Nancy
Dropbox Community Moderator
3 hours agoIf you go to your Events page here, you should be able to see the specific deletion event and check more details on the files that have been deleted.
As for the two folders that you mention, can you perhaps send me a screenshot of what you see on your end? Just to have a visual.
I’d also like a screenshot of your Backups page here.
- Niall D.2 hours agoHelpful | Level 6
I don't recognise any of the deleted file names on Events Page, a lot of them seem to be 'manifest.json'. I didn't look at all of them as there are over 4,000.
Sending you a screenshot, would that mean showing the contents on this public forum?
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