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Niall D.'s avatar
Niall D.
Helpful | Level 6
10 hours ago

I can't back up the Documents folder, if the Dropbox folder is on the D\: drive.

Device
Omen 17 laptop
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
244.4.6580
Syncing Status
"Up to date"

Question or Issue
I moved Dropbox to my D\: drive in order to clear space on my C\: drive

I had to disable backups to make the move

I then received an email telling me 4680 files were deleted

I try to enable backups for Documents and it won't, stating 'Dropbox and folder are on different drives'

I move Documents (Properties > Location > Move) to
D:\Dropbox\Documents (2026)
It won't backup, stating 'Not in default location'

Is it possible have have Dropbox on the D\: drive and make backups of Desktop, Documents and Downloads?

I'm concerned that my files are being deleted according to the email I received.

Can someone please help?

desktop
Dropbox Backup
restore
sync

12 Replies

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  • Niall D.'s avatar
    Niall D.
    Helpful | Level 6
    2 hours ago

    Turns out that bottom folder in the first screenshot has a Documents folder, it seems to match the Documents folder in the middle.

    On Events Page it shows 4680 was deleted on 20 March, same as email said.

  • Niall D.'s avatar
    Niall D.
    Helpful | Level 6
    2 hours ago

    I don't recognise any of the deleted file names on Events Page, a lot of them seem to be 'manifest.json'. I didn't look at all of them as there are over 4,000.

    Sending you a screenshot, would that mean showing the contents on this public forum?

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