Forum Discussion

mnc1's avatar
mnc1
Explorer | Level 3
2 years ago

I can't find the app's Sync tab, "make online-only" option, or the "Manage hard drive space" tool.

Hello,   For the first time, I am trying to free up hard disk space on my laptop  by making some of my files/folders in Dropbox available online only. I've been reading the literature online. I h...
desktop
Dropbox Basic
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey mnc1, thanks for posting on our forum today. 

 

Please keep in mind that the online-only option is currently available to paid users (and to users using Dropbox for macOS on File Provider). 

 

However, you should be able to use our selective sync feature instead and remove entire folders from your desktop app to save up space (you can still access them on the Dropbox website normally).

 

Can you send me a screenshot of what you see when trying to locate your desktop app’s Sync tab (please make sure you’re not checking www.dropbox.com, but the Dropbox app’s preferences)? Here’s how you can attach it here: 

 

 

Let me know when you’re ready.

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