We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
LMNOP1
2 years agoNew member | Level 2
I can't install the app, but need to keep the creation date while uploading files through the web.
I have an old iMac that I cannot install the Drop Box app as I cannot upgrade the Mac to a new enough iOS. I have 30,000 pictures I am trying to get off my iMac but do not want to lose the "create date" as it will make it too difficult to search for old pictures. So, I am left to use the web version of Drop Box. It seems when I upload the photos ion Drop Box, the create date is being changed to the date of the upload. It is kind of tough to tell for sure as I cannot get the create date to show. Any help would be appreciated
1 Reply
Replies have been turned off for this discussion
- Rich2 years ago
Super User II
LMNOP1 wrote:
It seems when I upload the photos ion Drop Box, the create date is being changed to the date of the upload.
That's correct, and there's no way around that. As the files are being newly created on the Dropbox servers when you upload them, they get a new creation date.
If you're able to move the files to a newer computer, using an external drive, for example, you can let Dropbox sync them and they will retain their dates.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!