Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

catchaway808's avatar
catchaway808
New member | Level 2
28 days ago

I can't save my receipts as PDFs to the iOS mobile app, only as a URL.

I like to save my receipts on iPhone for example from a receipt from Square that opens up in Safari. Previously I would be able to choose "Save to Dropbox" and it would save a PDF of the receipt. But now Dropbox only gives the option to save a ".url" which just saves a url link to the receipt on Dropbox.

Deleted and Reinstalled Dropbox App. Didn't fix it. Anyone have any suggestions?

iPhone 12 - iOS 18.7  /  Dropbox App 448.2.2

iOS
Mobile
upload

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    23 days ago

    Hey catchaway808!

    Following up to confirm whether your issue is resolved or if further support is needed. We're here to help either way.
     

  • zacw's avatar
    zacw
    Icon for Dropbox Engineer rankDropbox Engineer
    28 days ago

    When you are sharing in Safari, hit "Options >" at the top of the Share sheet and choose "PDF." The "Automatic" option there only works for Apple's apps (they do not allow third parties to automatically get a PDF), but choosing "PDF" will get you one similar to the previous behavior -- but much more reliably.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!