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I can't see the option to "Copy link" from my desktop app
I have in the past been able to right click a file or folder and get the option to "Copy Dropbox Link". As of about a week ago, that option stopped showing up. How do I get it back?
Rich
Super User II
Super User II
thylacinedesign wrote:
I also have the same issue. ... I am running a Mac
Is Finder Integration enabled?
Yes - Finder Integration is enabled for Dropbox
- Lusil
Dropbox Staff
Hi
This is a problem for me too. I can see the icon on my mac but just can't see the 'copy link' option anymore. This is so frustrating. How can I get it back?
- Lusil
Hey there MarthaBryce, sorry to hear that you're also having trouble with this.
As a first step, could you try quitting the desktop app and refreshing Finder?
SpoilerMore specifically, to do this:
- Click on the Dropbox icon that's next to your computer's clock.
- Quit the desktop app.
- Open your Activity Monitor from your Mac Utilities folder.
- Force quit out of the instances of the Dropbox app that are running by searching for "Dropbox" in the search bar, then clicking on the "x" force quit icon on the top left.
- Re-start Dropbox from the apps folder by double clicking on the Dropbox app.
- Click on the Apple icon in the top left of your screen.
- Select on "force quit".
- Relaunch Finder.
If that doesn't do the trick, could you please send me a screenshot (without any personal info) of what your Dropbox icon shows when you hover over it?
Thanks in advance!
Hi Lusil and Walter,
Thank you for being in touch regarding our dropbox isues (and apologies for the slow repsonse).
We are still having the dame issue on 2 of our company computers - 'Copy Dropbox Link' not showing up on the desktop folder.
A screenshot of the info that displays when I hover my mouse over the app icon is below.
Thanks for your help with this
Minnie
- Lusil
Hi Minnie, welcome back! I'd be more than happy to have a better look into this with you.
I've sent you a ticket to the email address associated with your Community profile, so when you have the chance, please check your inbox for my latest message.
Looking forward to hearing back from you!
